Being asked to login again

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Being asked to login again

Postby ATJ on Wed Sep 03, 2008 9:33 am

Both before and after we moved to the new version of the forum software, I have not had any issues with Firefox and the forum remembering my credentials and I never have to log in to the forum - even after not being connected for a week or rebooting or anything. Until now...

I have just moved to a new laptop for work. Now the forum is asking me to log in as little as 2 hours after I last used it. I don't have to log in within a session so it appears to be some kind of timing thing. It is obvious that it is some setting on the new laptop, probably in Firefox, but I have no idea where to look.

The Privacy settings look correct:
Image

and I can see cookies from both dslrusers.com and dslrusers.net

Anyone with any ideas?
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Re: Being asked to login again

Postby blacknstormy on Wed Sep 03, 2008 10:07 am

I can't help, but am looking forward to seeing the solution as I've had this problem since we migrated to the new look - if I close dslr and reopen it even 10minutes later, I still have to log on again :(
At least I can still remember my password I spose ;)
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Re: Being asked to login again

Postby ATJ on Wed Sep 03, 2008 10:23 am

Rel,

Do you normally connect to dslrusers.net or dslrusers.com? I'll have to boot up the old one to see what I connected to, but on the new machine I have been connecting to dslrusers.net and I'm now wondering if that might be the problem.
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Re: Being asked to login again

Postby gstark on Wed Sep 03, 2008 10:28 am

.com is the default site that you should be connecting to. The new version of the software doesn't seem to handle the multiple domains as well as the older version.
g.
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Re: Being asked to login again

Postby blacknstormy on Wed Sep 03, 2008 10:34 am

:oops: Yep, was logging onto .net ... have now changed to .com and logging on perfectly - thanks Andrew & Gary :) :oops:
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Re: Being asked to login again

Postby ATJ on Wed Sep 03, 2008 11:06 am

gstark wrote:.com is the default site that you should be connecting to. The new version of the software doesn't seem to handle the multiple domains as well as the older version.

Thanks, Gary.

As I typed my post and looked at my cookies I suspected that it was a .com/.net thing. What is odd, though, is the notification emails are sent by dslrusers.net and sometimes have links to dslrusers.net and sometimes dslrusers.com (I suspect based on whatever the user was using to create their thread).
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Re: Being asked to login again

Postby gstark on Wed Sep 03, 2008 12:43 pm

ATJ wrote:
gstark wrote: the notification emails are sent by dslrusers.net


Not odd at all. :)

Because the sites have moved between physical hosts over time, I have used different domains to transition from one to the other with minimal disruption to the sites.

The emails are only set up to come from the .net domain, as that was the domain that was the original target domain at the current host (DH).

Links within threads will be, as you have discerned, based upon the domain to which the user creating the link has logged in to.
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Re: Being asked to login again

Postby ATJ on Wed Sep 03, 2008 8:36 pm

Gary,

This is what I was referring to:

Hello ATJ,

You are receiving this notification because you are watching the topic,
"Being asked to login again" at "DSLRUsers.com". This topic has received a
reply since your last visit. You can use the following link to view the
replies made, no more notifications will be sent until you visit the topic.

If you want to view the newest post made since your last visit, click the
following link:
viewtopic.php?f=6&t=33816&p=366546&e=366546

If you want to view the topic, click the following link:
viewtopic.php?f=6&t=33816

If you want to view the forum, click the following link:
viewforum.php?f=6

If you no longer wish to watch this topic you can either click the
"Unsubscribe topic" link found at the bottom of the topic above, or by
clicking the following link:

viewtopic.php?f=6&t=33816&unwatch=topic

--
Thanks,

g.
Gary Stark
gstark@dslrUsers.net


Hello ATJ,

You are receiving this notification because you are watching the topic,
"Being asked to login again" at "DSLRUsers.com". This topic has received a
reply since your last visit. You can use the following link to view the
replies made, no more notifications will be sent until you visit the topic.

If you want to view the newest post made since your last visit, click the
following link:
http://www.dslrusers.net/viewtopic.php? ... 4&e=366534

If you want to view the topic, click the following link:
http://www.dslrusers.net/viewtopic.php?f=6&t=33816

If you want to view the forum, click the following link:
http://www.dslrusers.net/viewforum.php?f=6

If you no longer wish to watch this topic you can either click the
"Unsubscribe topic" link found at the bottom of the topic above, or by
clicking the following link:

http://www.dslrusers.net/viewtopic.php? ... atch=topic

--
Thanks,

g.
Gary Stark
gstark@dslrUsers.net


I guess if someone responds to a post on .net, the link in the email include .net and if they respond on .com the link included .com.
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Re: Being asked to login again

Postby gstark on Thu Sep 04, 2008 1:34 am

ATJ wrote:I guess if someone responds to a post on .net, the link in the email include .net and if they respond on .com the link included .com.


Perhaps, but my thinking is that the forum name, as set in the configuration, is .com, hence that is what is initially quoted in the email.

The links though show the .net domain because when you registered to watch the thread, you would have been (as you have already observed) logged in to the .net domain. What happens if you unsubscribe to the thread, and then, being logged in through.com, then subscribe to it, or some other thread?

I'm presuming that you'll get one as a result of this post (and you probably already have from some of my earlier ones) in which case those posts of mine would have been made by me in the .com domain.
g.
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Re: Being asked to login again

Postby ATJ on Thu Sep 04, 2008 2:11 am

Gary,

Both of those quoted emails are for this thread so it can't be based on what I was using when I started watching the thread as I haven't changed my subscription.

The first one I received at 9:28am and so corresponds to your post (I assume on .com). The second one I received at 9:07am which would be for Rel's post when she was using .net. I actually switched to .com shortly after my original post (as it dawned on me that might be the cause) but still received emails with .net (other threads, too).
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Re: Being asked to login again

Postby gstark on Thu Sep 04, 2008 9:42 am

Which then seems to corroborate your suggestion then.

Interesting to know. :)

Cheers
g.
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Re: Being asked to login again

Postby Mr Darcy on Thu Sep 04, 2008 10:06 am

I also have these sorts of issues.
When I go direct to the site I go to .com but I usually go to the site via an email link.
Sometimes I get asked to log on. Sometimes I go in as logged on. I can already be logged on in one tab and still be asked to log on on another.

What is really frustrating is that sometimes I will be logged on, answer a post, then when I click "submit", I get asked to log on again - and lose what I have typed :cry: :roll: I am getting into the habit of copying all posts to the clipboard before submitting
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Re: Being asked to login again

Postby ATJ on Thu Sep 04, 2008 10:20 am

Greg,

I bet you are seeing those issues for the reasons I observed. If you go via an email link that was .net (because the poster was on .net) you have the log in problems.
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Re: Being asked to login again

Postby gstark on Thu Sep 04, 2008 10:27 am

Greg,

What Andrew says is correct. Check your links as you accept them; I'll bet that when you're asked to log in, you're trying to access .net
g.
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Re: Being asked to login again

Postby Mr Darcy on Thu Sep 04, 2008 10:48 am

Yep I can see that but I can't understand, in that context, being asked to login in when I submit a reply to a post. I will track that in future.
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Re: Being asked to login again

Postby gstark on Thu Sep 04, 2008 10:56 am

Very simple: your cookies have you logged in through the one domain, but not the other.

As the software doesn't handle the cross-domain boundaries as gracefully as the earlier version, and the board configuration is that one must be a logged in member in order to post any message ...
g.
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Re: Being asked to login again

Postby CraigVTR on Thu Sep 04, 2008 9:48 pm

I have always logged on to .net so have never had the auto login. Problem now solved.

Thanks guys. :D
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